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Video Testimonials of Group Transportation Customers

Hope International

Transcript:

My name is Clara Stewart, and I am the executive assistant at HOPE International. So, HOPE International is a microfinance network, and so we work in 16 countries, developing countries, around the world, and our mission is to invest in the dreams of families and underserved communities as well as proclaim and live the Gospel. And so we provide savings services, uh, business trainings, small loans, and discipleship training to families in underserved communities around the world.

We first used Executive Coach in 2014 for our annual leadership summit, where we bring our team from all over the world to Lancaster for a big conference. The Vice President of Executive Coach reached out to us, and he was at our, um, he was at our annual breakfast and he connected with our founder, Jeff Rutt, and said: “I’d be really interested in working with HOPE, how can we help?”

I took into consideration ease of working with someone, so Executive Coach has been very easy to work with, very flexible, they respond very quickly. Our driver for Executive Coach was really friendly. I only heard good things, so I didn’t speak directly to anyone who rode the coach, but I, um, the feedback I got from HOPE International staff was that it was a good experience, the buses were very clean, they were on time, they, uh, waited until we had everyone there to board the bus, and so they were just very easy to work with and I only heard good things about the experience of riding with Executive Coach.

Advice that I would give to any other organization who’s looking to use a charter service is to find someone who really cares about what you do, because if you find, uh, a company like Executive Coach who really cares about the work that your doing, they’re going to serve with that much more commitment, and they’re going to really be there and care about their service for you, and so it’s much more than just driving from point A to point B, they really want to take care of the people that they are serving and the guests that you have who you want them to serve, but then they’re sort of taking care of them for that ride, you know? From pickup to drop off. So, looking for a company who really cares about those people.

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From Our Customers:

 I would like to take this opportunity to express our appreciation of your driver. He was our driver for the past days from Boston to New York. He was not just a professional driver, he cared for us, he was understanding, and most of all knew where and how to get everywhere. 

- Garry & Carmen

 Back from another wonderful day trip to Ocean City! The bus driver was pleasant, courteous, and a wonderful driver. We were picked up on time, the bus was clean and comfortable, and we were back a few minutes early despite some traffic delays. Can't wait to go again in August! 

- Connie from Paradise, PA

  On a recent trip to D.C. I was in need of a sudden change in carriers due to safety concerns and the crew at Executive Coach came through for me. They were able to provide service from D.C. to Chicago on a less than 24-hour notice. I will recommend Executive Coach anytime, anywhere! You have restored my faith in a corporate culture that takes responsibility, loves their work and goes the extra mile (literally!) 

- Ed Hollinger
Chiaravalle Montessori School

 We have worked closely with Executive Coach for years. They have always portrayed the utmost professionalism and courtesy to us as a customer. Their equipment is state of the art and very well maintained, and their drivers are concerned with the safety of their passengers and are very pleasant to our groups. Overall, the team at Executive Coach has been a wonderful partner with White Star Tours and we look forward to continuing our professional relationship for years to come. 

- White Star Tours

 I want to extend my appreciation to Executive Coach and our driver for organizing a safe trip to the Women's March in DC this past Saturday. Our driver was courteous and respectful and obliged to our wishes to travel directly into DC for a drop off point after all the metro sites were full. Everyone on the bus loved his accommodating manner and felt safe riding with him. I appreciate the Executive Coach staff working tirelessly to make sure we had all the information available to us. I look forward to working with you all again! 

- Brenda

 Executive Coach staff & drivers are timely, friendly, and professional. They took the stress and worry out of our transportation logistics 

- Hope International

 Not only were they reasonably priced, the assigned bus was clean and on time for all scheduled events throughout the day. Our bus driver, Greg, was very professional, warm and welcoming. He helped to make the travels even more interesting by sharing some history of the surrounding area. My family and I are pleased. Looking forward to using your services in the future. Thank you so much. 

Millie

 Went to Montreal and Quebec city over the weekend with a school trip...all three drivers were very professional and friendly. Our driver (Jay) was exceptional in communication and safety! I would highly recommend Executive Coach! 

Sue

 Clean coaches, professional drivers, excellent safety record, overall pleasant experience. 

Brian

 I just finished a tour from Washington to Boston with one of your drivers. It was the best driver and person I worked with in my last 15 years. The group and I appreciated his presence and safety during this tour.  

- Normand
Misa Tours

 We were very pleased with the outcome and performance by your company in the transportation of our employees.  

- Lancaster General Hospital

 We had a great time yesterday. Thank you so much. Things could not have gone more perfect. Our driver did a great job. We were running over a little on time, and I gave him the choice of skipping the last stop or keep going (which would mean we would get back to our return destination about 40 minutes later than scheduled). He said it was fine with him to keep going and complete our route. It was a great day. Thank you very much to Executive Coach, Inc.! 

- Susan
Threadworks Quilting

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