An Executive Coach Motor Coach Operator is the face of Executive Coach. Safe driving, excellent customer service, dependability and professionalism are the cornerstones of this career. You are always in the public eye so professional dress and behavior is required at all times. You must communicate effectively with your customers. You must be able to move/lift baggage weighing up to 50 pounds without aids or 100 pounds with a ramp. Your schedule must be flexible to allow meeting our customers’ schedule including any day of the week or hour of the day. At times you may be away from home for seven or more days at a time. You are required to complete detailed records such as driving logs and safety records.
An Operator drives the motor coach safely, arrives at pickup location at assigned times, drives to the point of destination in a safe manner according to the schedule, adheres to traffic laws and DOT regulations, follows proper procedures when arriving at a location, maintains awareness of driving conditions and scans environment for possible safety hazards.
She/he reviews the prior day’s Driver Vehicle Inspection Report and conducts a comprehensive pre-trip inspection and post-trip inspection of the motor coach to ensure safe operating conditions. She/he visually inspects the inside and outside of the motor coach and brake system following a checklist, documents mechanical malfunctions if unable to safely operate the vehicle, receives notification from mechanic of action to take, and determines if the motor coach is safe for operation.
As an operator, you will board and deboard passengers, provide passenger pre-trip safety announcements, and load passenger baggage into baggage compartment using proper lifting techniques.
As an operator, you enforce the rules of the motor coach; make determination of whether incidents on the motor coach require unscheduled stops or the notification of law enforcement and consider welfare of all passengers. You answer passenger questions and respond to requests for assistance. You provide positive customer service to passengers, act in a friendly and courteous manner and follow correct routes.